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Human Resources & PerformanceProduction

Hotel Performance Management System

Employee Evaluation System

Measuring employee performance through structured digital evaluations.

HR Performance View
HR Performance ViewLive
Criteria12
Score92%
DepartmentsAll
Employee profile
12 criteria
Score badge
Recommendations
Employee profile
HR export
Criteria12Official evaluation factors
Score92%Real-time calculation
DepartmentsAllComparable reporting

Business Challenge

Annual evaluations on paper forms took weeks to collect, score, and file. Comparing performance across departments, spotting trends, or retrieving last year’s evaluation meant digging through binders.

Solution Overview

A bilingual digital evaluation platform that mirrors the official 12-criteria hotel form exactly — job knowledge through supervisory ability — with instant percentage scoring, recommendations and signature capture, search across all records, and a statistics dashboard by department and rating band.

Key Features

  • Official 12-criteria form, fully bilingual (EN/AR)
  • Real-time score calculation and rating bands
  • Search by employee, ID, or department
  • Department and rating distribution analytics
  • Recommendations and signature workflow
  • JSON and CSV export for HR systems

Architecture & Workflow

A Node.js and Express API on SQL Server (Windows Authentication) stores every evaluation with indexed scores, managed and monitored through the Hotel Apps Control Center.

01Employee profile
0212 criteria
03Score engine
04Recommendations
05Signatures
06HR export

HR Performance View

HR Performance View
HR Performance ViewLive
Criteria12
Score92%
DepartmentsAll
Employee profile
12 criteria
Score badge
Recommendations
Employee profile
HR export
Criteria12Official evaluation factors
Score92%Real-time calculation
DepartmentsAllComparable reporting

Screens & Mockups

Business Value

Standardizes evaluation quality

Every department uses the same digital criteria and scoring logic.

Removes manual scoring delays

Rating totals and badges update as the form is completed.

Builds reusable HR data

Searchable, exportable records replace isolated paper files.

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